Frequently Asked Questions

General

• What is “barter”?
  

  Barter is the oldest type of trade in the world – it’s the exchange of goods or services for other goods or services without the involvement of cash.

• Your service is so great! How do you guys actually make money from this?
  

  We believe in complete and unsneaky disclosure of all fees! So here they are in our Fees and Credits Policy.

• I don’t like my new acquisition! Can I send it back?
  

  If you are thinking of purchasing or trading for an item, be smart. Read all the information available about the seller or trader, and don’t hesitate to contact them directly before acquiring anything. 'Returns' are up to the sellers own policies.

• I bartered/purchased something, but it’s damaged. What should I do?
  

  First, try to sort the problem out by contacting the person from whom you acquired the product or service, and attempt to reach an agreement. If you can't, consider taking legal action. If they're a business, report them to the Better Business Bureau. Leave a nasty note in their reputation here at Barterfest. Remember, Barterfest can not guarantee any products from any of our members.

• I have offered something for barter or sale, but I’ve changed my mind. What should I do?
  

  If nobody has indicated interest in your item or service, you can cancel the listing quickly and easily. If potential traders or buyers have displayed interest in your item or service, try to work things out with them directly.